Consulting

Your culture isn't broken. Your people are working without trust.

You've done the training. Run the programs. Hit the metrics. Something still isn't working. The gap has a name. Hale addresses the actual root.

Start a conversation
The Gap

Culture programs addressed the symptoms. Nobody treated the root.

Most culture programs teach people what to say and what to do, without building the underlying conditions that make those behaviors genuine. You can train awareness. You can mandate inclusion. What you cannot mandate is how someone feels when they walk into the room. That requires trust. And trust requires a fundamentally different kind of work.

The organizations doing this well are not waiting for the next initiative. They are building the conditions, the infrastructure, that make belonging possible in the first place. Access gets people in the room. Only trust makes them feel they belong once they are there.

The Hale Model is the framework built for this work. Assembled from twelve research traditions. Grounded in three trainable human qualities that consistently predict whether trust forms, holds, or fails.

74%
of employees say lack of trust in leadership is their primary reason for leaving. Not compensation. Not growth. Not culture programs.
Edelman Trust Barometer  ·  2024
2.5x
higher revenue growth in high-trust organizations versus low-trust peers, sustained over a ten-year measurement period.
Great Place to Work Institute  ·  2023
40%
of workers say they do not feel a sense of belonging at their company, regardless of how long they have been there or how senior they are.
BetterUp Belonging Report  ·  2023
$52B
estimated annual cost of employee turnover attributable to lack of trust and psychological safety in US organizations alone.
SHRM Workplace Report  ·  2023
Access gets people in the room. Only trust makes them feel they belong once they are there.
The Hale Concept
How We Work Together

Three ways in. One place to start.

Every engagement begins with a conversation. The work always starts with understanding your specific context, not with a generic playbook. These are the formats.

01
Diagnostic  ·  Foundation

The Hale Index

Before any program, any training, any initiative, you need to know what is actually happening. The Hale Index is a research-grounded diagnostic that maps your organization across all three Hale dimensions. It surfaces the specific gaps, strengths, and fault lines that no engagement survey will ever show you.

The Index combines quantitative assessment with qualitative listening sessions, giving you a clear and honest picture of where trust is working, where it is not, and precisely why. The output is a report and a roadmap. Not a deck full of recommendations that sit on a shelf.

  • Framework-based diagnostic across Strength, Cardio, and Flexibility dimensions
  • Qualitative listening sessions with a representative cross-section of the organization
  • Cross-cultural trust mapping for global or diverse teams
  • Gap analysis with specific, actionable findings
  • Roadmap with prioritized intervention recommendations
  • Executive presentation and leadership debrief
Engagement: 4–6 weeks
Scoped to your organization
02
Training  ·  Team  ·  Culture

The Hale Program

A structured, cohort-based program that takes teams through the full Hale Concept, including the research, the framework, and the daily practice. Built to be experienced together, debriefed in community, and carried forward as an organizational habit.

Unlike awareness-based training, The Hale Program builds skill. Participants leave not just knowing more about trust, but actually more trustworthy, and better equipped to recognize and respond to trust dynamics in their day-to-day work.

  • Six-session cohort curriculum, virtual or in-person
  • Diagnostic for every participant, establishing an individual trust baseline before session one
  • TrustGym app access for all participants throughout the program
  • Manager track with additional leadership-specific content
  • Team debrief sessions after each module
  • Post-program assessment and 90-day integration support
Engagement: 8–12 weeks
Per cohort, 12–24 participants
03
Executive  ·  Ongoing  ·  Embedded

Hale Advisory

For HR leaders, CHROs, and executive teams who need a trusted thinking partner, not a consulting firm that sends a team and leaves. Hale works directly with your leadership as an embedded advisor: helping you think through trust architecture, navigate specific crises of belonging, and build internal capacity to sustain the practice.

This is the format for organizations serious about making trust a structural advantage. Not a one-time initiative. The work goes deeper, the relationship is longer, and the output is lasting change rather than a report.

  • Monthly strategic advisory sessions with direct access, no account managers
  • On-call access for trust crises, leadership transitions, cultural inflection points
  • Ongoing diagnostic to track trust health across dimensions
  • Annual organization-wide Hale Index included
  • Internal facilitator training to scale the practice without external dependency
Engagement: 6–12 months minimum
Monthly retainer
Limited availability
How It Works

Every engagement. The same four moves.

No template. No generic playbook. But a consistent way of moving from conversation to lasting change.

01
Conversation

We start by listening. Not pitching. A sixty-minute conversation to understand your context, your specific trust challenges, and what a successful engagement would actually look like for your organization.

02
Diagnostic

Before we propose anything, we assess where you are. Every engagement includes a diagnostic phase, quantitative and qualitative, so the work is built on what is actually true, not what leadership assumes.

03
Engagement

The work itself is built from the diagnostic findings, not from a generic template. Whether it is an Index, a Program, or an Advisory relationship, every element is calibrated to your specific organization and context.

04
Integration

The goal is not dependency. Every engagement ends with a plan for how the organization carries the practice forward internally, so that trust becomes a structural advantage, not a consulting relationship.

Start Here

Tell us what you are navigating.

Every engagement starts with a conversation. No pitch. No proposal before we talk. No template waiting for your name. Just an honest exchange about what is actually happening and whether Hale is the right fit.

Hale works with a limited number of organizations at a time. If there is alignment, we move forward together. If there is not, we will tell you that honestly and point you toward what might serve you better.

Response within 48 hours  ·  All conversations confidential